As a UAL Online student, you must follow these rules and regulations.
Course regulations (PDF 251KB)
As a student at UAL, you are entering into a contractual agreement with us. Read about your obligations and ours.
Extenuating circumstances
Tell us if something happens to you that will affect your assessments.
Assessment and marking criteria
See the credits needed to achieve your award, the classification system, and how to submit work.
Policies, rules and regulations
See what policies, rules and regulations you must follow as a UAL Online student.
Course quality assurance
See how we make sure our courses are of the highest possible quality.
Academic misconduct
Know how to avoid plagiarism, reference correctly, and what happens if you’re suspected of plagiarism.
Appeal an exam board decision
Find out how to appeal an exam board decision.
Fees, refunds and compensation (PDF 719KB)
See if you're eligible for a refund and learn more about fee rules.
Course closure guidance (PDF 252KB)
Talk to the Student Success Team
Explore the support teams and services available to UAL Online students.
See the latest policies and procedures for UAL Online courses.