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UAL Online

Disability Service

UAL’s Disability Service provides confidential, personalised support for students who are disabled and neurodivergent, working with you to remove barriers and help you thrive throughout your studies.

Who we are

The Disability Service provides confidential advice and support for students who are disabled and neurodivergent. The Disability Service works with students to identify and remove disabling barriers so that students are included and can achieve their full potential.

The Disability Service works with students who have:

  • dyslexia or another Specific Learning Difference
  • a sensory impairment
  • a long-term health or mental health condition
  • autism
  • a physical impairment
  • another long-term condition which has an impact on your day-to-day life.

The Disability Service offers advice and support:

  • before you start university
  • at any stage of your student journey.

How you'll be supported

UAL’s Disability Service arranges adjustments and specialist support for disabled and neurodivergent students. We work to remove disabling barriers to study. Each course has a named Disability Adviser who will set up your support and adjustments.

The first appointment with your Disability Adviser usually involves:

  • identifying any disability related barriers to your studies
  • signposting to other services
  • agreeing on adjustments and support to remove these barriers
  • creating an Individual Support Agreement (ISA). An ISA sets out the reasonable adjustments you need for your studies. For example, this could include additional time for assignments. You and your Disability Adviser will agree who to share the ISA with
  • identifying equipment and assistive technology that may be useful
  • identifying disability related funding you may be eligible for.

Conversations with your Disability Adviser are confidential to the Student Services. We only share information about your access needs with your tutors or other departments with your permission.

Contact the team

The Disability Service provides a mix of online and in-person appointments. As a UAL Online student, we know that you're likely to be based some distance away from the university and can meet you online.

If you have a disability or think you may have a disability, we strongly encourage you to get in touch as soon as possible to have a conversation with one of our Disability Advisers.

  • Email: disability@arts.ac.uk
  • Tel: +44 (0)207 514 6156 (phonelines open 1pm - 4pm).

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