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Accessibility statement

UAL Short Courses Ltd. is committed to providing an accessible experience to all individuals adhering to the same accessibility statement as University of the Arts London (UAL).

UAL Short Courses Ltd. have included the following measures to ensure the delivery of a more accessible experience:

  • adding alt text on all images on the website and social media
  • adding captions to videos with speech
  • we address individual requirements for adjustments and support on a case-by-case basis
  • we want to ensure your experience with us is as positive as possible, if you can think of any ways this could be improved, please get in contact with us

UAL Short Courses Ltd. is also committed to achieving inclusion and equality for disabled students and students with learning support needs. We are happy to discuss and implement reasonable adjustments for disabled students.

You may identify as a disabled student if you experience:

  • dyslexia or another specific learning difference
  • a sensory impairment
  • a physical impairment
  • a long-term health or mental health condition
  • autism
  • neurodivergences
  • another long-term condition which has an impact on your day-to-day life

This is not an exhaustive list.

We will consider some of the following aspects of the learning environment:

  • access to course materials
  • adjustments required in-class, or online (for online short courses)
  • health and safety / physical access requirements
  • note takers / interpreters / live captioning

Read the accessibility statements

When making a booking with UAL Short Courses please make sure you tick the box to indicate that you are a disabled student or have accessibility or learning support needs. You will then be sent an email titled 'Your support requirements' by ualshortcourses@shortcourses.arts.ac.uk requesting more information about your needs. Please respond as soon as possible to allow us to best put in adjustments to support you in your learning journey.

However, please note, if your booked course is starting in 2 weeks or less, we may not be able to make required adjustments or put support in place in this short time frame. In these situations, we will discuss what adjustments are possible in this timeframe. In some circumstances, we may recommend that you transfer to a future date of the course.

You can read over the accessibility statements for UAL and the platforms we work with via the following:

Campaign Monitor have not written an accessibility statement however they do advocate the creation of accessible emails which they have written about in their Accessibility and Email Campaigns article.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, please contact the customer service team who will ensure to direct your query to the correct department. Please email ualshortcourses@arts.ac.uk or call +44 (0)20 7514 7015, Monday to Friday, between 9:30 AM to 4:30 PM.