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Short course

Introduction to Inclusive Design Online Short Course

Introduction to Inclusive Design Online Short Course | Online
Explore inclusive design for wider accessibility. Develop products and services for diverse users. Learn how to implement inclusive practices in real-world scenarios.

Next start months
November 2025
February 2026
May 2026
Tutor(s)
Luisa Charles
Price
From £420.00

Course description

Course overview

Inclusive design is about designing your products and services in ways that allow a much wider set of people to use and benefit from them. On this short online course, you will learn about inclusive design practices in a range of practical contexts allowing you to satisfy a wider customer base.

You will learn about designing for accessibility and inclusion, participatory design and inclusivity and climate change. You will explore a range of inclusive design principles, accessibility and explore the difference between lead users and extreme users to ensure customers are satisfied.

Who this course is for

This course is perfect for anyone who would like to make their designs and services more inclusive. It's ideal for designers looking to widen their skill set as well as product managers, charities and public services who would like to understand how to make their services more accessible.

Key information

Topics covered

  • Each week will start with a lively online workshop and discussion, followed by an individual assignment you will complete during the week by applying the skills to your current projects and situations.
  • The following week the tutor will give personal feedback on your work and introduce the next techniques and concepts.
  • Inclusive design
  • Exclusion
  • Mismatches
  • Stakeholder mapping
  • Systems mapping
  • Design and emotion
  • Participatory design
  • Extreme users

Learning outcomes

  • By the end of the course, you will understand:
  • Inclusive design theory
  • Inclusive design principles
  • Lead users and extreme users
  • Participatory design
  • Inclusive design and climate change
  • Receive a digital badge and certificate of attendance

Materials

Please have the following materials to hand for the first lesson:

  • Pen and notebook

Please see our Guide to taking online short courses.

Tutor

Luisa Charles

Luisa Charles is a multi-award winning design engineer with a background in interactive and experiential design, film, and installation artwork.

She specialises in creating playful interactions to tackle serious issues such as climate change, social justice, and AI, and works closely with communities.

She has worked with science museums around the world, including multiple projects with the Science Museum in London, the National Science Museum of Thailand, and Science Gallery London. She has also had a presence exhibiting in four years of London Design Festival, and in smaller exhibitions from New York to Dubai.

With experience ranging from running a successful climate-tech start up, developing robotics with indigenous communities, and working in engineering for special effects on feature films, she takes a multidisciplinary approach to design communication and brings in a range of problem solving skills, finding unconventional solutions to abstract problems.

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