Need to know

Welcome to LCC!

We're here to help you settle into your new life as a student at LCC. Find out key information about studying with us, from using our building and health and safety, to seeing what help and support is available.

Getting to know our building

Food and drink

Canteen

The canteen is adjacent to the Upper Gallery and the Library, and is accessible from the 1st floor of the Workshop Block and Tower Block.

With a focus on health and sustainability and a menu that changes daily, the LCC Canteen offers meals cooked with local ingredients and offers options to suit all diets, including vegetarian, vegan and gluten-free options.

Typo Café

Located on the ground floor of the Tower Block, just around the corner from the main entrance, Typo Café serves a variety of hot and cold drinks, breakfasts, lunches, snacks and baked goods all day long.

Find out more about catering at UAL, including the latest opening hours for LCC’s canteen and Typo Café.

arts shop

UAL has 9 arts shops across all Colleges, where students can buy art, design and specialist materials.

LCC’s arts shop is located in the foyer area of the canteen, opposite the entrance to the Library.

Find out more about arts shops at UAL, including opening hours.

Lockers

Lockers are available for you to store your belongings in on a short term basis (up to two weeks). Keys are bookable online via the Online Resource Booking (ORB) site and can be collected from the Kit Room, on the located on the 2nd floor of the Workshop Block.

Visit orb.arts.ac.uk to book a locker.

Bike storage

LCC has a large amount of bike storage available for students, including locking stands outside the front of the LCC building, as well as a secure, ID card-activated bike storage area in the car park.

Find out more tips from UAL on cycling and road safety.

Gender neutral toilets

LCC is committed to providing facilities for everyone. Gender neutral toilets are located:

• On the 4th floor of the Media Block
• At the back of the Typo Café
• On the 3rd, 7th, 9th, 11th, 13th and 14th floors of the Tower Block

Showers

Showers are available on the ground floor of the Workshop Block, and on the 11th and 14th floors of the Tower Block, and can be used by students and staff free of charge.

Quiet and multi-faith spaces

Quiet Spaces on each site are designed to support the emotional, spiritual and physical wellbeing of our students, staff and visitors. These rooms are open to everyone in the UAL community — there’s no need to book, and all rooms are accessible.

At LCC we have:

• Multi-faith room – Room WG02, ground floor of the Workshop Block, opposite the ground floor level of the Workshop Block lift.
• Wellbeing room – Room W102, first floor of the Workshop Block, opposite first floor level of the Workshop Block lift.

Health and safety at LCC

Smoking and vaping

In the UK, smoking is not allowed inside public buildings, so please don’t smoke or vape inside LCC.

If you want to smoke or vape, please go outside and stay at least 5 metres away from any doors or openings.

Fire safety at LCC

If you discover a fire, activate the fire alarm at the nearest call point located at all emergency exits.

If the alarm sounds, evacuate the building by the safest, shortest route to the assembly point at St. Mary’s Churchyard (next to St. Gabriel Walk), approximately 150-metres from the College. Do not stop to collect personal belongings; do not use lifts; and do not re-enter the building until you have been told it is safe to do so

While it’s unlikely that there will be a fire in one of our buildings, we ask all of our staff and students to treat every alarm as a real emergency.

Fire alarm tests at LCC are carried out weekly on Tuesdays, 9.45am.

First aid

First Aid kits are located at Reception and throughout the College. Each box is clearly identified by an accompanying poster which includes information about how to contact a first aider. To contact the emergency services from an internal phone, call 5-999 and give them the site address which is on the first aid posters.

A Defibrillator is available at Reception.

Mental health first aid

Students who are concerned about their or someone else’s mental health should contact the Student Counselling Service. For student mental health or wellbeing assistance, dial 020 7514 6426 or email studenthealth@arts.ac.uk.

For major incidents, the emergency services must be contacted immediately by dialling 999 (5999 if using an internal phone).

Mental Health First Aiders are in all Colleges and can provide immediate support to people in crisis.

Find out more about health and safety at UAL.

Getting help and support at LCC

LCC’s Information Centre

The Information Centre is based at the main entrance of LCC, and is the first place to go to if you have any questions about almost anything, including:

• On-course support
• Progression and admissions advice
• Bursary enquiries
• ID cards
• Tuition fees
• General help and advice

You’ll also be able to collect important items from the Information Centre, including:

• Confirmation of enrolment and proof of student status
• Replacement ID cards
• Letters for bank accounts or Council Tax exemptions (You can also email the LCC Letter Request inbox: letterrequest@lcc.arts.ac.uk)

Alternatively, you can download the appropriate letter for confirmation of enrolment and proof of student status by logging into the UAL Portal.

Information Centre term time opening hours

Information Centre:

• Monday – Friday: 9am-5pm
• Saturday & Sunday: Closed

Reception (during term time)

Monday – Friday: 8.30am-5pm

Information Centre contact details

Email: lcc.contact@arts.ac.uk

Academic Support at LCC

Academic Support at LCC offers a wide range of services that enable you to develop as a learner, enhance your studies and nurture your creativity.

The service is available to all LCC students, including pre-degree, undergraduate and postgraduate students.

Whether you're pleased with how you're doing, or you're feeling a little stuck, the specialist Academic Support team are here to work with you to enhance how you study and learn, and to help you navigate any difficulties.

Academic Support services are available throughout the year, with workshops, tutorials, advice and resources for every level of study.

The Academic Support team ensure that you are receiving support that is relevant to your course, whether that's for research, reading, presenting, time-management, referencing, collaborative working, or professional and academic writing.

LCC Academic Support is based online and in the Learning Zone at LCC Library.

• Find out more information about Academic Support at UAL
• Book a one-to-one tutorial or group workshop
• Explore the Academic Support online learning resources

Peer Mentoring

Peer Mentors are students in the second or final year of your course.  They are here to support your transition to university and help you to settle into student life. One-to-one meetings with your mentor offer a space to think about your learning and development, find out about specialist information and support, and access social activities across the university.

Mentoring is available for undergraduate and postgraduate students. It can help increase academic confidence, support wellbeing, and build connections across the LCC community.

Peer Mentoring is based in the LCC Academic Support office in the Learning Zone at LCC Library.

Email us at lcc-peermentoring@arts.ac.uk.

Student Services at LCC

Student Services are located in the ground floor of the Workshop Block, in room WG09, around the corner from the Information Centre and along the corridor by Lecture Theatre A.

Staff in the Student Services area at LCC specialise in student advice and counselling, as well as health advice and disability support, and can help with many other support matters. There are also specialist staff to help you with money and immigration matters, or other life events which could affect your studies.

An on-site Information and Helpdesk Officer is also available to guide you to the right teams and services within Student Services.

Student Services term time opening hours

• Monday – Friday: 10am-4pm
• Saturday and Sunday: Closed

Student Services contact details

Email: student.services@arts.ac.uk

Phone: + (44) 020 7514 6900

Find out more about Student Services at UAL.

Making the most of LCC

The Employability Hub at LCC

The Employability Hub is LCC’s hub for Placements, Careers and Enterprise, and is where you can find out more about work placements, internships and other opportunities that will help you to kickstart your creative career or business and enhance your employability skills.

The Employability Hub works in collaboration with UAL Careers and Employability to help you to make a living doing what you love by delivering workshops and events to support you with your professional practice.

Find out more about student work placements at LCC and Careers & Employability at UAL.

LCC Student Newsletter

The Student Newsletter is your go-to source for what’s happening across the College — from student opportunities and events to showcases of student work.

You’ll automatically receive it to your UAL email inbox.

If you’d like to share a student projects or event in the newsletter, email communications@lcc.arts.ac.uk.

Events at LCC

There’s always something happening at LCC — from exhibitions and talks to screenings, workshops, conferences, and performances.

Keep an eye on the newsletter for the latest events and how to get involved.

Explore upcoming events on the LCC website.

Artefact Magazine

Artefact Magazine is a multimedia brand comprising a magazine, website, audio-video platforms and social media channels.

Edited, produced and managed by undergraduate and postgraduate Journalism students at LCC, it’s a platform for emerging talent and the future voices of the industry, and showcases the work of students on a wide range of topics.

Artefact is available both in print and online for free. Pick up your copy at LCC and follow on social media for regular updates.

Find out more about Artefact Magazine.

External engagement opportunities

At LCC, we work with organisations to create bespoke partnerships, solve big challenges and develop innovative concepts, services and experiences.

As a student here, you will have the opportunity to take part in a huge range of sponsored student and graduate projects, community engagement projects, support for graduates and businesses, as well as public events and conferences.

View previous LCC industry projects.